FAQ

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Do you have a minimum order?

We do not have a minimum order but if you want your bread delivered for free in the AL5 area we do ask that you spend at least £6.50.  If you are spending less you are very welcome to come and collect it from us - just let us know that is what you will be doing. Collect from either our West Common address in Harpenden at 1 Dellcroft Way AL5 2NQ or from Central Harpenden at 32 Sun Lane AL5 4HA after 5.30pm. (you can specify 'collection' when you get to the checkout section of the website.

 
I live outside the AL5 area - can I collect my order?

Yes of course. Order as usual and we will pack your order and have it ready for collection from 5.30pm on the Friday​.  Collection is from our West Common address in Harpenden at 1 Dellcroft Way AL5 2NQ or from Central Harpenden at 32 Sun Lane AL5 4HA.  Let us know in the notes section at checkout which address you'll be coming to. We ask you to provide your phone number in case baking is running late so we can let you know. 

 
Payment 

 

Payment needs to be made at time of order using a credit or debit card.  If this causes a problem for you please let us know.

What time will you be delivering?

We will be delivering sometime after 4.30. We cannot be more precise as it depends on how much bread we are baking and how many orders we have each time.  If you will be out please leave a container outside that we can put your bread into. Bread is delivered in paper bags so  preferably a watertight container in case of rain so it will not get spoilt.

How is the bread packed?

Our bread is packed in environmentally friendly bags where ever possible.  We also use recyclable aluminium tins and cardboard sleeves and boxes.  Sometimes the packaging we use is slightly unusual.  This is because we are part of a network that supplies us with overstocked items from large companies which would otherwise end up in landfill. We currently have a large supply of food safe cardboard cartons with monsters printed on them - we haven't gone mad - these have been given to us as they are end of line from a high street company. So if your bread is packed in these or similar it is a win win because they keep your bread safe and we are saving resources.  Please reuse or recycle all packaging through your kerbside collection.

What is the best way to keep my bread fresh?

If you won't be eating your bread immediately we suggest storing it in a cotton bag or a wax wrap.  Plastic bags don't allow the bread to 'breath' and increase the chance of it going mouldy. All bread is freshly cooked so can be frozen on the day it is received and then for best results defrosted and used with in 3 months.  We suggest bread is refreshed in the oven for 10 minutes at gas 4 /180c before consuming.  If after a couple of days you find your bread is getting dry we suggest slicing and toasting, or if you are still eating it after 3 or 4 days and find it very dry it can be made into delicious croutons for serving with soup or make into breadcrumbs for use in other recipes, so there never needs to be any waste!

My family have allergies - what is in the bread?

All ingredients are listed under the relevant item on this website at the time of ordering  and are also permanently displayed in the Gallery section with the photo of each product.  We cannot guarantee that any bread is free from nuts, seeds or any  other allergens  (including celery, cereals containing gluten such as wheat, rye, barley and oats, crustaceans, eggs, fish, lupin, milk, molluscs such as mussels and oysters, mustard, tree nuts including almonds, hazelnuts, walnuts, brazil nuts, cashews, pecans, pistachios and macadamia nuts, peanuts, sesame seeds, soybeans, sulphur dioxide and sulphites) even if not specified in the ingredients list as it will have been cooked in a kitchen where all allergens could be present.  If you are concerned about any item please do get in touch. (Email us at hello@thekitchenfrontcookery.co.uk or contact us here ) Our bread is made with real ingredients which do not contain unnecessary additives or preservatives.  We follow the Real Bread Campaign's advice and bake our sourdough bread  with just flour, water and salt and naturally occurring yeasts (along with other flavouring ingredients as relevant such as seeds and dried fruit etc) and our yeasted breads are also made according to their definition of real bread.  We use organic flour wherever possible.

Can I order bread on a different day?

 We bake one day a week as our bakery is geared around our family life, however if you wish to order several loaves we may be able to bake them specially for you - get in touch with us to discuss.  Alternatively our bread freezes very well so you could order on the usual day and freeze it till needed.

I would like to order a large quantity of bread for a party.

 

Do get in touch with us as we may be able to accommodate a larger order.  Email us at hello@thekitchenfrontcookery.co.uk or contact us here

I have a suggestion for a different bread - could you make it?

Let us know if there is anything you have particularly liked - or disliked. We have a feedback form on the website or click here  If you have suggestions for other loaves we could make also let us know and we will see if they are feasible for us to make. Email us at hello@thekitchenfrontcookery.co.uk or contact us here

Do you run breadmaking workshops?

In addition to our bakery we run a community cookery school that offers baking and other workshops.  Our workshops are currently on hold until social distancing restrictions are lifted due to the current COVID situation but we hope to start them up again soon.  For further information please see www.thekitchenfrontcookery.co.uk

The Kitchen Front Bakery is fully insured and registered with St Albans Council Environmental Health Department . Both our kitchens have a 5 star hygiene rating and Sarah and Jane both have the required food hygiene certificates